Consumer Scotland Bill

# Consumer Scotland Bill Synopsis The Consumer Scotland Bill establishes a new statutory body with responsibility for protecting consumer interests and enforcing consumer protection law across Scotland. The legislation responds to the need for a dedicated, independent consumer authority to replace the fragmented approach previously taken by various local authorities and other bodies. By creating a single, focused organisation, the bill aims to provide stronger and more consistent consumer protection, improve consumer awareness and education, and ensure that businesses comply with consumer rights legislation more effectively across the country. The bill sets out the powers and duties of Consumer Scotland, including the authority to investigate complaints, conduct enforcement actions against businesses that breach consumer law, and launch campaigns to educate consumers about their rights. The new body is given powers to apply to courts for orders against unfair trading practices and to secure redress for affected consumers. The legislation establishes a board structure for Consumer Scotland with members appointed by Scottish Ministers, defines its funding arrangements, and clarifies its relationship with other regulatory bodies. Consumer Scotland commenced operation in 2020, integrating consumer protection functions and building on the work previously carried out by trading standards services across local authorities.

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